Shipping Information
Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. City Technology will make every effort to deliver on time. However, we shall not be held liable for delay or lost shipment. Customers are responsible to have someone at the delivery address to sign for and accept the delivery if required. Cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.
Return and Refund
There will be no credit given on order price difference, due to price drops. Please select carefully at the time when you place your order. Returns for credit will only be accepted within 7 days of you receiving the goods. A restocking fee of 20-25% of the purchase price will be deducted, depending on the item. Order items under $25 are non returnable for credit. Returned goods must be in its original condition and include all the original packaging. Anything which is not sealed must be replaced at the customers expense. Shipping and handling costs are not refundable. This return for refund policy is not applicable for change of mind, and is at the discretion of the City Technology. Any incorrect, missing or damaged items received must be reported to City Technology within 24 hours of you receiving the delivery. support@citytechnology.com.au If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
